Papa John’s is a competitor to other pizza places such as Dominos, Pizza Hut, and many others. They have been around for quite some time and now they are being led by COO and current CEO Steve Ritchie, who has written a recent article about what he has been doing for the past couple of weeks in the company from August 30 of this year. Steve Ritchie has been specifically meeting up with team members of the company and still always hold the customer of utmost priority.
The CEO was gaining feedback about how they can improve the brand as a whole, how the team members felt, and what they needed, if anything. Ritchie specially visited Atlanta, Dallas, Chicago, Los Angeles, and Detriot, according to the article. He spoke with team members and leaders of the restaurant chains and knows that without them their business would be nothing. Steve Ritchie remembers hearing stories of companies viewing their employees as family.
The CEO listened to other team members speak about supporting charitable organizations and the local schools. They understand that we all must help out the community. Steve Ritchie Papa John’s is excited about a fresh start with the company and in providing excellent service to customers and in gaining their trust once again. The CEO sees that employees are endowed to push the company forward. Papa John’s started out on giving great service to customers and that working as a team is what propels the brand. They believe that each person, whether a delivery driver or a store member are all important to Papa John’s. They believe in working together as a team and doing well for the community. Papa John’s is setting out to improve in whatever they do and understand that they have to listen to customers to do that. The company strives to rise and build a friendly community. Checkout Papa John’s new campaign here.